Users

The Users section is where you manage everyone in your organization, from the people who receive your surveys to the members who have access to the platform. It is the central place to add, organize, and review all of your contacts.

How to access

Open the Users entry at the top of the left sidebar. It is the first item in the menu.

Tabs

The section is organized into five tabs:

• Active users — the people currently active in your organization who can receive surveys.
• Tags — labels you can create and assign to group your users.
• Unsubscribed — users who have opted out of receiving surveys.
• Delivery errors — users whose messages could not be delivered.
• Deleted — users who have been removed from your organization.

Quick actions

The header offers four actions that apply to your users:

• Import users — add many users at once from a file.
• Bulk delete — remove several users in a single operation.
• Export users — download your user list as a file.
• Add user — add a single user manually.